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Texas AG Probes Meta, Character.AI on Mental Health Claims

August 20, 2025
in Blockchain
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Texas Legal professional Basic Ken Paxton has opened an investigation into Meta AI Studio and Character.AI.

In an August 18 press launch, Paxton accused each of presenting themselves as psychological well being instruments with out correct {qualifications}. He argued that synthetic intelligence (AI) platforms may give the misunderstanding of providing actual remedy.

He mentioned this places youngsters vulnerable to counting on chatbots for assist as an alternative of licensed professionals. In accordance with his workplace, the businesses created personas that seem as trusted advisers regardless of missing medical oversight or credentials.

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Character.AI has thousands and thousands of user-created personas. Certainly one of them, known as “Psychologist”, is particularly well-liked with younger customers. Meta doesn’t promote therapy-specific bots for kids, however its basic AI assistant and third-party personas can nonetheless be used for emotional recommendation.

Nonetheless, Paxton pointed to privateness and information issues. He mentioned chatbots usually promise confidentiality, however their phrases of service reveal in any other case. In accordance with him, conversations are saved, tracked, and used to develop algorithms or ship promoting.

Meta’s privateness coverage confirms that it collects prompts, suggestions, and different interactions to enhance AI. The corporate additionally shares some information with third events, together with search engines like google, to supply extra customized outputs.

In the meantime, Character.AI’s exhibits that the corporate logs particulars equivalent to demographics, system identifiers, location, looking historical past, and app exercise. It additionally tracks customers throughout main platforms like TikTok, YouTube, Reddit, Instagram, and Discord.

Just lately, Illinois authorized new guidelines that cease licensed therapists from utilizing AI chatbots to assist with psychological well being therapy. What do the principles embrace? Learn the complete story.



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Tags: Character.AIclaimshealthmentalMetaProbesTexas
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